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Ecommerce growth  statistics– 2018 2019 2020 2021

  • Ecommerce accounts for 9% of the retail sales in USA and 17% of the retail sales in UK.
  • Ecommerce will increase 23.2% in 2017.
  • In the 2016 report, eMarketer forecasted that total retail sales will tally up to $22.737 trillion by the end of 2017, showing a 5.8% growth from 2016
  • The report also shows that retail ecommerce sales will increase from $1 trillion in 2014 to $4.058 trillion in 2020, making up 14.6% of total retail.
  • Online retail will drive growth both in Europe and North America. Europe may achieve growth rates 18.2% (in 2015), 15.6% (2016), and an increase of 14.2% in 2017 and 13.8% in 2018.

Source

 

Along with B2C commerce reaching total of $2.3 trillion in sales B2B commerce will reach to $7.7 trillion.

Source: Statista’s 2017 B2B Ecommerce Report

 

The 10 largest eCommerce markets are:

  • China: $672 billion
  • United States: $340 billion
  • United Kingdom: $99 billion
  • Japan: $79 billion
  • Germany: $73 billion
  • France: $43 billion
  • South Korea: $37 billion
  • Canada: $30 billion
  • Russia: $20 billion
  • Brazil: $19 billion

 

Source: Business.com

The US currently dominates global online retail sales. It’s expected to dwindle down to 16.9% from 22.2% in 2015

(84%) of sales is now outside of Western continents like North America and Europe (16%).

Source Statista: B2B global ecommerce sales

 

Total share of eCommerce in global retail by 2021 17.1%

Country with the most online retail penetration: China

Source

 

General data:

  • More than half of Americans prefer shopping online.
  • Over 96% of Americans have made online purchase in their life, 80% in the past month alone.
  • The growth in ecommerce is astounding registering 23% year on year growth.
  • While the number of online orders increased by 8.9% in Q3 2016 the average order value grew only by .2%

 

Online shopping trends by generation:

  • 67% of Millennials and 56% of Gen Xers prefer online shopping
  • 41% of Baby Boomers and 28% of Seniors will click to purchase.
  • Millennials and Gen Xers spend nearly spend 6 hours shopping online each week.
  • 48% of millennials have shopped on marketplaces, 76% at large retailer sites, 46% on webstores or independent boutiques, and 29% at category-specific online stores.
  • 56% of Gen Xers have shopped on marketplaces, 76% at large retailer sites, 49% on webstores or independent boutiques, and 37% at category-specific online stores.
  • 59% of Baby Boomers have shopped on marketplaces, 74% at large retailer sites, 42% on webstores or independent boutiques, and 39% at category-specific online stores.
  • 51% of Seniors have shopped on marketplaces, 66% at large retailer sites, 30% on webstores or independent boutiques, and 44% at category-specific online stores.
  • Baby Boomers devote 4 hours a week for online shopping.
  • Seniors spend 2.5 hours per week shopping online.

Ecommerce trends by parental status:

  • Parents spend more of their budget online in comparison to non-parents (40% vs. 34%) and spend 75% more time online shopping each week (7 hours vs. 4 hours for non-parents).
  • Parents spend 61% more online than non-parents ($1,071 vs. $664).
  • Nearly half (49%) of parents stated that they cannot live without online shopping.
  • 53% of U.S. parents have shopped on marketplaces, 78% at large retailer sites, 53% on webstores or independent boutiques, and 34% at category-specific online stores.
  • 54% of non-parents have shopped on marketplaces, 72% at large retailer sites, 39% on webstores or independent boutiques, and 37% at category-specific online stores.

Online shopping trends by gender:

  • Men reported spending 28% more online than women during the past year.
  • 52% of men have shopped on marketplaces, 75% at large retailer sites, 39% on webstores or independent boutiques, and 31% at category-specific online stores.
  • 56% of women have shopped on marketplaces, 74% at large retailer sites, 48% on webstores or independent boutiques, and 40% at category-specific online stores.
  • Men and women both report spending 5 hours per week shopping online.

Online shopping trends by city-size:

  • Although they have greater proximity to physical stores, customers in large or mid-size metropolitan areas spend more online annually ($853) than suburban shoppers ($768) or those in rural areas ($684).
  • Americans in metropolitan areas are spending the most online.
  • 63% of suburban shoppers share that shipping costs are their least favorite part of online shopping.
  • 38% of rural shoppers cite strong concerns about online privacy.
  • 49% of Americans in metropolitan areas have shopped on marketplaces, 76% at large retailer sites, 45% on webstores or independent boutiques, and 30% at category-specific online stores.
  • 60% of Americans in suburban areas have shopped on marketplaces, 73% at large retailer sites, 44% on webstores or independent boutiques, and 42% at category-specific online stores.
  • 58% of Americans in rural areas have shopped on marketplaces, 71% at large retailer sites, 39% on webstores or independent boutiques, and 40% at category-specific online stores.
  • Americans in metropolitan areas report spending 4.5 hours per week shopping online.
  • Americans in suburban and rural areas both spend 5 hours per week shopping online.

Online spending and conversion rates:

  • 51% of Americans think shopping online is the best way to shop, with 49% preferring shopping in-store.
  • Americans spend 64% of their shopping budget in-store, and 36% online.
  • In the last year, shoppers have spent the most with ecommerce marketplaces ($488), closely followed by major online/offline brands ($409) such as Nordstrom or Best Buy.
  • 74% of Americans have shopped at large online/offline brand name retailers, 54% on ecommerce marketplaces, 44% at small and specially online brands and 36% at category-specific online retailers.
  • When shopping online, nearly half (48%) of online purchasers first turn to a mass commerce marketplace.
  • 31% first shop at a large online/offline brand name retailer, 12% first shop at a category specific online retailer, 7% first turn to a small/speciality online retail brand

 

(Online shopping buying frequency stats in America:

  • 95% of Americans shop online at least yearly.
  • 80% of Americans shop online at least monthly.
  • 30% of Americans shop online at least weekly.
  • 5% of Americans shop online daily.

Customer location when making a purchase online:

  • A quarter of online shoppers (25%) have made an online purchase from a brick-and-mortar store.
  • 43% of online shoppers have made a purchase while in bed.
  • Millennials and Gen Xers are nearly 3x as likely as Baby Boomers and Seniors to have made an online purchase from bed (59% v 21%).
  • 23% of online shoppers have made an online purchase at the office.
  • Nearly 3 in 10 (29%) of Millennials and Gen Xers have made a purchase from the office.
  • More than 15% of Baby Boomers and Seniors have made a purchase from the office.
  • 20% of American online shoppers have purchased from the bathroom or while in the car (a +1 for mobile commerce).
  • Millennials and Gen Xers are 5x more likely to have made an online purchase from the bathroom (31% v. 6%) than Baby Boomers and Seniors.
  • One in ten customers admitted to buying something online after drinking alcohol.
  • Men are more than twice as likely as women to have made a purchase after consuming alcohol (14% to 6%).
  • Younger generations are 5x more likely to drink and shop than their older counterparts (15% to 3%).
  • Parents are twice as likely as non-parents to have made an online purchase after drinking (15% v 7%).

Statistics about types of items purchased online:

  • 60% of shoppers have purchased clothing, shoes and accessories items from large retailers, 54% at marketplaces, 44% from category-specific and 45% from webstores.
  • 43% of online shoppers have purchased computers or electronics from marketplaces, 41% from large retailers, 29% at category-specific online stores and 17% at webstores.
  • 34% of shoppers have purchased beauty items at marketplaces, 31% at large retailers, 29% at webstores and 25% at category-specific online stores.
  • 55% of shoppers have purchased books, movies and music shop at a marketplaces, 36% at large retailers, 24% at webstores and 21% at category-specific online stores.
  • 18% of shoppers have purchased flowers and gifts on marketplaces, 18% at large retailers, 24% at webstores and 28% category-specific online stores.

Stats about what influencing factors get people to buy online:

  • The top three factors that are very or extremely influential in determining where Americans shop are price (87%), shipping cost and speed (80%) and discount offers (71%).
  • Seniors are less influenced by discount offers than other generations: 47% to 74%.
  • Almost a quarter of online shoppers (23%) are influenced by social media recommendations.
  • 42% online customers find recommendations from friends and family influential, twice the number who cite advertisements as influential when determining where to shop.
  • Younger generations more receptive to advertising: Millennials and Gen X are twice as likely as older generations (27% vs. 14%) to be influenced by advertising.
  • 23% of shoppers are influenced by social media recommendations/reviews.
  • Online shoppers want products to be brought to life with images (78%) and product reviews (69%).
  • Female respondents cited that they enjoy online shopping (51% vs. 37% of male respondents), invest more time (60% vs. 46% for male counterparts) to find the best deals and often search for coupon codes to get discounts (48% vs. 29% for males).
  • 66% of online shoppers have decided not to buy an item because of shipping costs.
  • 72% of females and 59% of males have decided to abandon their purchase owing to shipping costs.
  • 49% of cite not being able to touch, feel or try a product as one of their least favorite aspects of online shopping.
  • 34% said difficult to return items and long delivery estimates were also a pain (indicating a desire for same-day delivery).
  • 21% of Americans state that unattractive or hard-to-navigate websites is frustrating when buying online.
  • 78% of online shoppers want more images from ecommerce sites.
  • 69% of online shoppers want more reviews from ecommerce sites.
  • 46% of online shoppers want more product comparisons from ecommerce sites.
  • 42% of online shoppers want more testimonials from ecommerce sites.
  • 30% of online shoppers want more video from ecommerce sites.
  • 42% of online shoppers have made a purchase they later regret.
  • Millennials are more likely to experience purchaser’s regret than any other generation (51% v 37%).
  • 21% of Americans have accidentally bought something they didn’t want.
  • More than half of Millennial and Gen Xers (55%) have overspent when shopping online, while just under two in five (38%) of baby boomers and seniors have done the same.
  • 48% of online shoppers have bought or spent more than planned when shopping online.

Social media as an influencing factor on conversion rates:

As social commerce continues to grow, these trends are indicative of the massive potential for retailers to connect with shoppers on their favorite platforms.

  • 30% of online shoppers say they would be likely to make a purchase from a social media network like Facebook, Pinterest, Instagram, Twitter or Snapchat.
  • 20% of online shoppers would be likely to make a purchase from Facebook.
  • 17% of online shoppers would be likely to make a purchase from Pinterest.
  • 14% of online shoppers would be likely to make purchase from Instagram.
  • 12% of online shoppers would be likely to make a purchase from Twitter.
  • 10% of online shoppers would be likely to make a purchase from Snapchat.
  • Men are more likely than women to make a purchase through Facebook (23% vs. 17%).
  • Men are more likely than women to make a purchase through Instagram (18% vs. 11%).
  • Men are more likely than women to make a purchase through Twitter (17% vs. 7%).
  • Men are more likely than women to make a purchase through Snapchat (15% vs. 6%).
  • 29% of online shoppers would be likely to follow a brand on Facebook.
  • 21% of online shoppers would be likely to follow a brand on Pinterest.
  • 21% of online shoppers would be likely to follow a brand on Instagram.
  • 18% of online shoppers would be likely to follow a brand on Twitter.
  • 13% of online shoppers would be likely to follow a brand on Snapchat.
  • 20% of online shoppers would purchase an item a friend has included on their Pinterest board.
  • 18% of shoppers would purchase an item a friend liked on Facebook.
  • 21% of online shoppers would purchase an item featured in a brand’s Facebook post.
  • 18% of online shoppers would purchase an item from a brand’s Pinterest board.
  • 51% of Millennials would be likely to make a purchase over social media.
  • 36% of Gen Xers would be likely to make a purchase over social media.
  • 14% of Baby Boomers would be likely to make a purchase over social media.
  • 3% of Seniors would be likely to make a purchase over social media.
  • 29% of Millennials and Gen Xers would likely make a purchase through Facebook if given the option.
  • 26% of Millennials and Gen Xers would likely make a purchase through Pinterest if given the option.

Online shopping in society:

  • 2 in 5 (40%) online shoppers say they couldn’t live without online shopping.
  • Millennials, Gen X and Baby Boomers are more than twice as likely as seniors to say they couldn’t live without online shopping (43% to 20%).
  • Online shoppers are nearly twice as likely to say they could not live without online shopping as they are to say they could not live without streaming music (40% to 21%).
  • Online shoppers are 8x as likely to say they could not live without online shopping as they are to say they could not live without dating apps (40% to 8%).

Shopper characteristics by channel:

Marketplace shopper characteristics and trends.

  • 55% of all ecommerce sales are done through branded stores, vs. 45% via marketplaces.
  • Of the 45% of all sales through marketplaces, the most common destinations are:
    • Amazon – 36%
    • eBay – 8%
    • Etsy and others – 1%
  • Shoppers on marketplaces search for product online more often and spend more online, too.
  • The marketplace shoppers is more likely than the average shopper to enjoy taking their time to find the right deal (62% v. 54%).
  • More likely to research brands before making a purchase (61% v. 48%).
  • Average amount spent per year on marketplaces: $488.

What marketplace shoppers buy: Book, movies, music (44%), Clothing, shoes and accessories (43%), Computers and electronics (34%)

Source: BigCommerce

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